target="_blank" >
Your VIP Trial is active! Time Remaining:

Support Center

You can start a support issue by sending a mail to

Before You Submit a Support Issue!

Please take a look here for common issues:

  1. If you have a problem with your Origin/EA account or with activating the game itself, you should contact EA official support (
  2. If you have questions about gameplay, you can ask for help in our forums:
  3. If you wish to cancel the auto-renewal of your VIP membership or you have problems with logging in, take a look here:
  4. If you need help with installing custom content, take a look here
    Sims 1 (
    Sims 2 (
    Sims 3 (
    Sims 4 (
  5. If you have noticed a problem with individual downloads, please use Report item on that specific creation.
  6. If you need help with submitting creations, please send a message through the submission message system.

Our general Helpcenter page might also give info on other common issues:

About The Sims Resource

The Sims Resource is fully owned and operated by:

Enthusiast Gaming (TSR) Inc.

Related Links

General Help Forums Sims 4 Help Forums Sims 3 Help Forums Sims 2 Help Forums EA Official Support
Download blocked
Please turn off your ad-blocker to download.
If ads are a problem you can become a VIP member and enjoy an ad-free site.

Getting this message with no ad-blocker active?
Go here for help .

Already have an account? Log In

Create Your Account
Free Account Benefits
33% less wait time
Advanced search and filters
Share your creations and stories
Follow favorite artists

You can sign up for VIP once your account is created.

This feature needs a TSR account

Create a free account now or go VIP for the full TSR experience

VIP Benefits
Save up to 50% on your VIP
Fast and easy downloading
No ads - no waiting
New! 14 Day Early Access to Early Access Content
One-click download all required CC
Mark your favorites
Discord community chat
CC manager, download basket, infinite scrolling and more!

Your VIP Membership goes towards paying our Artists & improving the website.

Download Basket
Basket example
As a VIP member, you can add up to 1 Gb of custom content in your Download Basket and download it all together in just One Click.
Start your VIP membership for as low as $3/Month.
TSR CC Manager
Basket example
As a VIP member, you can One Click download, install and manage your custom content fast and easy with the TSR CC Manager.
Start your VIP membership for as low as $3/Month.
VIP Members get 3 Days Early Access
VIP Early Article Access
The Magazine will be publicly available on July 23, 2021. Don’t want to wait? Get VIP Membership and Read it Now!
Update Email Address:

In order to unlink your account, you must set a password
Password Again: